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Blogs

Customer Service Defining Moments

Robin Pfaff, President/Chief Operating Officer

A bomb tech from Florida recently told us, “Your customer service is another big reason we love your product and company. The responsiveness is absolutely amazing. We know you have our backs.”  We’ve heard similar praise from others, Read more...

 

Bye-Bye Battery Blues

Kevin Scholz, Chief Executive Officer/Chief Technology Officer

Battery power. It's the nemesis of every technology system. For bomb techs, nothing is as annoying, frustrating, and potentially dangerous, as managing the batteries that run the vital equipment you rely on, especially when various equipment might require four or five different kinds of batteries.  Read more...

 

Walking in Your Suit

Robin Pfaff, President/Chief Operating Officer

Maintaining an understanding of what our customers experience and encounter on a daily basis is part of our mission here at SmartRayVision. So at a recent company-wide meeting, Read more...

 

Next Generation Training at IABTI In Service

Joel Riling, VP Government Programs

SmartRayVision is gearing up to deliver intensive, new-tech X-Ray training sessions at the 46th Annual IABTI International

In-Service Training & Expo, June 18-22 in Reno, Nevada. Read more...

 

Train the Way You Fight

Joel Riling, VP Government Programs

Anyone who’s been in the U.S. military or attended police academy training has heard the mantra, “Train the way you fight.”

This need for realistic training is what drives the curriculum behind any number of EOD training centers across the country, and why SmartRayVision (SRV) is particularly proud to be a system-of-choice for training at three major schools. Read more...

 

Operation Anna to Nathaniel a Success!

Robin Pfaff, President/Chief Operating Officer

SharpLogixx recognizes the sacrifices service members make to keep us safe. So we were proud to partner with Dogs2DogTags to provide the necessary funds to make a pet-to-vet match. Read more...

 

Cop-Proof, Marine-Proof

Kevin Scholz, Chief Executive Officer/Chief Technology Officer

Inevitably during any training session, there’s a light bulb moment when an EOD professional will state out loud, “So this thing’s cop-proof!” or “Oh, you’ve made it marine-proof!” While it always gets a laugh, we know it’s a serious compliment. Read more...

 

Made Here, Because It Matters Here

Robin Pfaff, President/Chief Operating Officer

At SmartRayVision, we sell and distribute our digital X-Ray systems all over the world. And even though we deliver the

highest-quality products globally, we are proudly committed to making them right here in Green Bay, USA. Read more...

 

Creating "What's Next" and What's Needed

Joel Riling, VP Government Programs

For the SmartRayVision team, attending various regional IABTI Expos and other trade shows is more than just an opportunity to demonstrate our products. It’s also a chance to listen and innovate. In fact trade shows are some of the best ways we explore new ideas for helping EOD techs succeed. Read more...